CaseMark makes its demo paywall stop lying to users
When a trial account runs out of credit mid-download, CaseMark now says so plainly instead of throwing a broken-document error.
Demo and trial tiers run on a shared pool of credits. Until now, when a user hit that limit while opening or downloading a document, the app didn't tell them - it surfaced what looked like a missing file or a generic server error, leaving people to wonder if something was broken. CaseMark rewired the document paths so a spent budget produces a clear, honest message: this account has reached its demo credit limit, add your own key or ask the operator to reset it.
The team also stopped a raw underlying error message from leaking through to users, swapping it for one fixed, human-readable line. The same credit-limit awareness that already governed chat now follows users into document viewing and download too.
Spotted something wrong? Or know the PR text has fresher detail than the writeup above?